Knowledge Base
A help center that lives where your users already look
AnnounceKit Knowledge Base is a searchable help center on your own domain, opened inside your app from the same widget that ships your changelog and collects feature requests. Write in folders, publish with scheduling and revisions, translate with AI, and see which articles help - and which searches come back empty.
$69/mo ($55 billed annually) · Unlimited articles · Never per seat · Trusted by 2,000+ teams
Last updated: September 22, 2026
One help center, three places to read it
Write an article once. It is searchable on your help-center domain, inside your app, and from your changelog.
Your own domain
A public help center at help.yourproduct.com with SSL handled for you, folders and nested folders, instant search, SEO fields per article, and the same theme as your portal.
Inside your app
The AnnounceKit widget opens articles and search in a panel next to your changelog and feature requests. Users get an answer without leaving the screen they are stuck on.
Linked to what you ship
Relate an article to a roadmap item or a feature request, and link it from a changelog post, so a release note leads straight to the how-to.
Writing and publishing
Drafts, scheduling and revisions - like a real docs tool
Articles start as drafts, publish now or on a date, and keep every revision so you can compare and restore. Folders nest, articles reorder by drag, and labels tag them the same way they tag posts and requests.
- Rich editor with images, code, callouts and embeds
- Drafts, scheduled publishing and full revision history
- AI summary and SEO title / description per article
- Bulk actions: move, archive, publish a whole folder
Analytics
Know which articles help - and what people cannot find
Every article reports views and helpful votes. Every search is recorded, including the ones that returned nothing: the list of empty searches is the list of articles you should write next. Views, votes and searches also show up in the Activity feed beside reactions and feature requests.
- Views, helpful and not-helpful per article
- Searches with result counts, empty searches highlighted
- Activity feed entries with the visitor when known
- Export the help center whenever you need it
Languages, privacy and import
Every language, private when it must be, imported in a step
With Globalize each article carries a translation per language, drafted by AI and served by the visitor's language. With Private & Authenticated the help center is gated behind your login, so internal docs stay internal. Moving from Intercom? Import articles and collections in one step.
- Per-language translations with AI drafts (Globalize add-on)
- Password or JWT-gated help center (Private add-on)
- Intercom import with folders preserved
- Custom domain included - no Custom Branding add-on needed
$69 a month. Nothing per seat, 10,000 MAU included.
Most help-center tools charge per author seat or step you up as traffic grows. AnnounceKit Knowledge Base is $55 a month billed yearly with 10,000 MAU included, and it works alone or beside any other AnnounceKit product on one invoice.
Frequently asked questions
What is knowledge base software?
Knowledge base software lets a team publish help articles that customers can search on their own - setup guides, how-tos, troubleshooting - so fewer questions reach support. AnnounceKit adds the help center to the same widget that already shows your changelog and collects feature requests, so users get answers without leaving your app.
Can I host the help center on my own domain?
Yes. The Knowledge Base ships with its own hostname, for example help.yourproduct.com, with SSL handled by AnnounceKit. You do not need the Custom Branding add-on for it.
Does the help center work inside my app?
Yes. The AnnounceKit widget opens articles and search in a panel inside your product, next to your changelog and feature request board. One script serves all three.
What analytics does the Knowledge Base have?
Views per article, helpful and not-helpful votes, and every search visitors run - including the searches that returned nothing, which tell you which article to write next. Views, votes and searches also appear in the Activity feed.
Can I publish articles in several languages?
Yes, with the Globalize add-on. Each article carries a translation per language, AI translation drafts them, and visitors see the version that matches their browser or widget language.
Can I import my existing help center?
Yes. Import articles and collections from Intercom in one step, keep drafts, scheduling and revision history, and publish when the structure looks right.
How is the Knowledge Base priced?
$69 per month, or $55 per month billed yearly, for unlimited articles and folders, with 10,000 monthly active users included per workspace and $25 per additional 5,000. Never per seat. It works on its own or beside any other AnnounceKit product.
Explore further
Knowledge Base pricing
What $69 a month covers, and how it compares to HelpDocs, Helpjuice and Document360.
Read more →Changelog software
Announce what shipped and link every release note to its how-to.
Read more →Product Tours
Walk new users through the feature the article explains.
Read more →Globalize
Help center, changelog and surveys in every language your users read.
Read more →Team & security
Roles for your writers, SSO for your team, a private help center when you need one.
Read more →Feature adoption & user education
Announce a release, tour it, document it - from one editor.
Read more →